We can not access files or folders saved on the external hard drive at the previous time when it is crashed. For example, we may not be able to open the portable hard disk drive in that case, not to mention view information on it. What we can do at that time if we want to use those original files saved on the crashed external hard disk drive previously? As a matter of fact, we can try to get those contents back from the problematic external hard drive, so we do not need to worry about it.
System prompted me that my external hard drive corrupted when I just plugged it into the computer. As a result, I could not use the portable hard disk drive normally. I am here to ask your guys for help that how to read files and folders saved on the corrupted external hard disk drive at the original time. Those contents are important and meaningful for me, so I need to access them again. I should have back up them earlier. Can you kindly tell me what I should do now? -Ken from New York
The possible way to retrieve the files useful from the crashed external hard drive is to use the data recovery software. So there is no need to worry about data loss situations and we can try to restore lost information with data recovery tool when the portable hard disk crashed. Here are the steps as follows in detail:
Recover files from crashed external hard drive
It is terrible for us to get the external hard drive crashed information when we need to read or wrote files saved on it at the old time. The reason is that we can not open the questionable portable hard disk drive to view its data in that case. Some of us may intend to know why the external hard disk drive could show crashed situation and want to think of way to avoid such unpleasant situation though we may be able to get those original files back from the crashed external hard drive. Here are some ways to use the portable external USB correctly to avoid crashed external hard drive:
1. Download and launch the anti-virus software on the external hard drive or on the computer. One of the reasons that portable hard disk drive get crashed is the virus infection. As a result, we should come up with way to protect the external hard drive from being infected by virus and worms. And the effective way is to download the anti-virus tool and install it on the external hard disk drive itself or mount it on the computer to which the external hard drive o be connected.
2. Save the appropriate size of files on the portable hard drive. The capacity of external hard disk drive is limited, such as 1TB, 2TB, or other size. We should be careful when store files or folders on the external hard drive. For example, if the capacity of the external hard drive is 1TB, the entire size of contents stored on the portable hard disk drive should not be more than 1TB. Or the external hard drive may get crashed later.
3. Plug and unplug the external hard disk drive into the computer safely. One of the reasons that the external hard drive crashed is the improper way to connect it or remove it form the computer. We can know how to do it correctly in the guiding book of the portable hard disk drive. What’s more, it is better for us not to remove the external hard drive from the external hard drive when files saved on it are in the process of read or write.
4. Other ways to use the external hard drive properly in case of crashed problem.
Hard disk drive, USB flash drive, memory card (SD card, CF card, MMC card, XD picture card, and other kinds of memory card), and others, all of them are supported by data recovery program. So we can try to perform data recovery on them if they are crashed.